Terms & Conditions

Last updated at 2025-06-17

GENERAL TERMS

By accessing or using our Services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, you may not access or use our Services.

DEFINITIONS AND KEY TERMS

To ensure clarity, whenever these terms are referenced, they have the specific meanings defined below:

  • Company/We/Us/Our: Refers to The Rundown AI, Inc's University Division, which is responsible for your information under these Terms.
  • Cookies: Small amounts of data generated by a website and stored by your browser, used to identify your browser, provide analytics, and remember information about you.
  • Country: Refers to the countries of incorporation for The Rundown AI, Inc's University Division, namely Canada and Switzerland, as applicable.
  • Device: Any internet-connected device that can access our website and services.
  • Service(s): Refers to the services we provide, including but not limited to website content, educational materials, events, and applications.
  • Third-party Service: Refers to advertisers, partners, and others who may provide content, services, or tools through our Services.
  • You/Your: Refers to the individual or entity registered to use our Services.
  • Privacy Policy: Our separate policy governing how we collect, use, and protect your personal information, available at www.rundown.ai/privacy-policy.

LICENSE

We grant you a revocable, non-exclusive, non-transferable, limited license to access and use our website and services in accordance with these Terms.

ACCOUNT REGISTRATION, ACCESS, AND ELIGIBILITY

You are responsible for all activities that occur under your account, including maintaining the confidentiality of your password. If you are accessing the Services through a Team Plan purchased by an organization, you remain bound by these Terms but are not personally liable for the payment obligations if your organization is responsible for fees.

Security Requirements: You must create a strong, unique password and never share your login credentials. If you become aware of any unauthorized use of your account or other security breaches, you must promptly notify us at support@therundown.ai.

TEAM PLAN PROVISIONS

For organizations that purchase a Team Plan, the following additional terms apply:

  • Responsibilities: You are responsible for ensuring all users associated with your Team Plan comply with these Terms.
  • Transfer of Membership: Users may transfer memberships under specific circumstances, such as termination of employment or extended leave.
  • Payment: You agree to remain responsible for all applicable charges and fees during the contracted term. If a Team Plan has a minimum contract duration, the organization remains liable for payment until the term concludes.

DATA PROCESSING ADDENDUM

For organizations subject to data protection laws, we offer a Data Processing Addendum (DPA) that governs the processing of personal data. Where applicable, the DPA supersedes these Terms in case of conflicts regarding data processing. 

SERVICES AND MATERIALS

These Terms apply to all services we provide, including access to our website, applications, content, events (both in-person and virtual), and any other offerings associated with our Services. The Services may contain protected content, including video, text, software, photos, graphics, live events, audio, designs, and trademarks (collectively, "Materials").

INTELLECTUAL PROPERTY RIGHTS

We and our licensors own all rights to the Materials, which are protected under copyright, trademark, and other applicable laws. You may not copy, distribute, modify, publish, or otherwise exploit any part of the Materials without prior written authorization from us.

LIMITED RIGHTS TO USE MATERIALS

You may download or make personal copies of Materials that are explicitly marked "downloadable" on the Services. However, these are solely for personal use, and further distribution, modification, or public display of such Materials is prohibited without prior authorization.

USER SUBMISSIONS

Any content you post, upload, or otherwise provide to us through the Services is considered a "User Submission." By providing User Submissions, you grant us a worldwide, non-exclusive, perpetual, royalty-free license to use, modify, distribute, and display such content as necessary to operate and improve our Services.

We may use User Submissions to:

  • Display within the Services
  • Feature in promotional materials (with attribution)
  • Analyze for product improvement
  • Share with educational partners (in anonymized form)

You represent and warrant that all User Submissions:

  • Comply with applicable laws
  • Do not infringe on third-party rights
  • Are not offensive, discriminatory, or inappropriate
  • Do not contain confidential information you're not authorized to share

USER CONDUCT POLICY

By using our Services, you agree to the following conduct guidelines:

  • Do not share login credentials with others.
  • Do not engage in activities that violate intellectual property rights, such as unauthorized sharing or copying of Materials.
  • Do not use the Services to harass, intimidate, or harm others.
  • Do not attempt to access other users' accounts or obtain their login information.
  • Do not use the Services for illegal activities, including promoting fraudulent schemes or distributing malicious software.

Any violation of these policies constitutes a breach of these Terms and may lead to account suspension or termination.

SUBSCRIPTION, PAYMENT, AND BILLING

We may offer a free trial period for new users, during which you will not be charged. After the trial, your account will automatically convert to a paid subscription, and your payment method will be billed the applicable rate unless you cancel before the trial ends.

  • Payment Processing: We use Stripe, Inc. as our third-party payment processor. You authorize us to charge your payment method for subscription fees as agreed during enrollment.
  • Auto-Renewal: Subscriptions automatically renew for successive periods unless canceled before the renewal date. You may cancel auto-renewal in your account settings.
  • Price Changes: We reserve the right to change our prices with 30 days' advance notice. Price changes will take effect at your next billing cycle.

REFUNDS

There are no refunds for any of Rundown products once they have been purchased. There are no refunds for access to products once they have been purchased. Once a recurring subscription is processed, under no circumstances will Rundown be liable for refunds unless a cancellation has been made before the recurring subscription process date.For assistance, please contact us at support@therundown.ai.

NOTICES AND COMMUNICATIONS

We will communicate important updates through your registered contact details or the Services themselves. You agree to keep your contact information current to receive these communications.

AI FEATURES

We may offer features powered by artificial intelligence ("AI Features") to enhance your experience. By using these features, you consent to:

  • Limited access by our AI tools to the data required for their function
  • Processing of your inputs and uploaded content through our AI systems
  • Temporary storage of interaction data to improve functionality

Data Protection: We implement industry-standard security measures to protect AI-processed data. User inputs are retained for a maximum of 30 days for service improvement, after which they are permanently deleted or anonymized.

AI Features are provided "as is" and may not always be accurate or suitable for your specific needs. Any use of AI-generated content is at your own risk.

RESTRICTIONS

You agree not to:

  • License, sell, rent, lease, assign, distribute, transmit, host, or disclose the Services or any Materials.
  • Modify, create derivative works from, reverse engineer, or disassemble any part of the website or Materials.
  • Use robotic automation to access or extract information from the Services.
  • Interfere with or disrupt the Services.

RETURN AND REFUND POLICY

As with any online transaction, there are terms and conditions that apply to purchases on our platform. By making a purchase, you agree to these terms and to the provisions of our Privacy Policy.

  • Subscription Cancellation: You may cancel your subscription anytime by following the procedures outlined in your account settings. Cancellations are effective at the end of the current billing period.

CANCELLATION OF SUBSCRIPTION

You may cancel your subscription as follows:

  • If you joined via our Circle upgrade page, navigate to Account → Billing → Subscription, select the menu, and choose "Cancel."
  • If you joined via Beehiiv, go to therundown.ai, log in, and navigate to Account Profile → Manage Subscription → Billing → Cancel/Change Plan.
  • Go to https://app.therundown.ai/login, in the bottom-left corner, click on the three dots → navigate to “My Profile” → “Billing Details” → “Manage Billing” → “Cancel Subscription”.

ASSIGNMENT AND TRANSFER

You may not assign or transfer your rights or obligations under these Terms without prior written consent from us. We reserve the right to transfer our rights and obligations under these Terms without restriction, provided your rights under the Terms are not diminished.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, we and our suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, but not limited to, damages for loss of profits, data, goodwill, or other intangible losses resulting from:

  • Your access to or use of, or inability to access or use, the Services.
  • Any unauthorized access to or alteration of your transmissions or data.
  • Any third-party conduct or content on the Services.
  • Any content obtained from the Services.
  • Any errors or omissions in the operation of the Services, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.

In jurisdictions where limitations of liability are not allowed, our liability shall be limited to the extent permitted by law. In no event shall our total liability to you for all damages exceed the amount you paid to access the Services in the preceding 12 months.

DISPUTE RESOLUTION

Any dispute arising from or relating to these Terms shall be resolved as follows:

  1. Informal Resolution: We encourage you to contact us directly at support@therundown.ai to resolve any concerns before pursuing formal action.
  2. Mediation: If informal resolution is unsuccessful, disputes shall first be submitted to confidential mediation with a mutually agreed-upon mediator.
  3. Arbitration: If mediation fails, disputes shall be settled by binding arbitration conducted in accordance with the rules of the International Chamber of Commerce.
  4. Exceptions: Nothing in this section prevents either party from seeking injunctive relief in cases of intellectual property infringement or other urgent legal matters.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. For users accessing the Services from Switzerland, Swiss law may apply to certain aspects of service delivery as required by applicable law.

CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will provide notice of significant changes through:

  • Email notification to your registered address
  • Prominent notice on our platform

Your continued use of the Services after such changes constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must discontinue using the Services.

TERMINATION

Our Termination Rights: We may suspend or terminate your access to the Services without notice if:

  • You violate these Terms
  • You engage in fraudulent activity
  • Your account remains inactive for more than 12 months
  • We cease offering the Services

Your Termination Rights: You may terminate your use of the Services at any time by canceling your subscription and closing your account.

Effect of Termination: Upon termination:

  • Your access to the Services will end at the end of your subscription period
  • Sections of these Terms that by their nature should survive termination will remain in effect

FORCE MAJEURE

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, pandemic, terrorism, war, civil unrest, labor disputes, or government actions.

SEVERABILITY

If any provision of these Terms is held to be unenforceable or invalid, such provision shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us support@therundown.ai

Mailing Address:
The Rundown AI, Inc.
333 Seymour Street
Vancouver, BC V6B 5A7
Canada