Privacy Policy

DEFINITIONS AND KEY TERMS

To ensure clarity, whenever these terms are referenced in this Privacy Policy, they have the specific meanings defined below:

• Cookie: Small amounts of data generated by a website and stored by your web browser, used to identify your browser, provide analytics, and remember information about you, such as login information.
  
• Company/We/Us/Our: Refers to The Rundown AI, Inc's University Division, responsible for your information under this Privacy Policy.
  
• Country: Refers to the countries of incorporation for The Rundown AI, Inc's University Division, namely Canada and Switzerland, as applicable.
  
• Customer: The company, organization, or individual using our Service to manage interactions with their end users.
  
• Device: Any internet-connected device, such as a phone, tablet, or computer, that can access our Service.
  
• IP Address: The unique number assigned to every device connected to the Internet, which can often identify geographic location.
  
• Personal Data: Any information that can identify an individual directly or indirectly, such as a name or identification number.
  
• Service: Our service offerings, including website content and any additional applications and platforms we provide.
  
• Third-party Service: Advertisers, partners, and other entities who may provide or support our content and services.
  
• Website: Our website, accessible via https://university.therundown.ai/.
  
• You/Your: A person or entity registered with us to use our Services.
  

INFORMATION WE COLLECT

We collect various types of information when you use our Service, including:

1. Personal Information You Choose to Provide

When you sign up, apply for a program, or engage with us directly, you may voluntarily provide:

• Name and Username
• Contact Information: Including email addresses and phone numbers
• Mailing and Billing Addresses
• Job Titles and Company Information
• Payment Information: Processed through third-party services
• Social Media Profiles: If you link or sign up using LinkedIn or other social platforms
• Onboarding Survey Preferences

2. Website Use and Email Engagement Information

We collect information on how you interact with our website and emails, including:

• Site Usage Data: Information gathered through cookies, such as date and time of visits, pages viewed, IP address, time spent, and previous/next website visits
• Email Engagement Data: Information on which emails you open and which links you click
• Cookies and Web Server Logs: Standard technology to enhance user experience and site functionality

3. Additional Information

We may collect other data from events or third parties:

• Event Attendance: Tracking attendance at our online or in-person events
• Company Data: Including company name, size, and industry
• Third-Party Data: Information such as job title, location, and links to social profiles obtained from third-party providers

HOW WE USE YOUR INFORMATION

We use your data to support and improve our Services, personalize your experience, and communicate effectively. Specifically, we use your information for:

• Service Delivery: Providing the requested content and services
• Personalized Recommendations: Suggesting relevant content, resources, and programs
• Improving Service: Using aggregated data to improve website functionality and effectiveness
• Customized Communications: Adjusting communication frequency and personalizing content based on your profile
• Legal Compliance and Safety: Ensuring compliance with applicable laws, protecting our users and platform
• AI Feature Enhancement: Training and improving our AI-powered features (with anonymized data)

SHARING INFORMATION WITH THIRD PARTIES

We do not sell your personal information. We may share your information in the following situations:

Service Providers

We partner with trusted third-party providers to support our business, such as:

• Email management (beehiiv, Inc, Brevo)
• Payment processing (Stripe)
• Analytics (Google Analytics)
• Automation tools (Zapier)
• Community management (Circle)

These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Legal Obligations and Protection

We may disclose information to comply with legal requirements, protect rights and property, and ensure user and public safety.

Corporate Transactions

In the event of a merger, asset sale, or business restructuring, we may share or transfer data to our successors, subject to this Privacy Policy.

SECURITY OF INFORMATION

We prioritize security and use Secure Sockets Layer (SSL) technology to encrypt sensitive information. We implement a variety of security measures to maintain the safety of your personal information, including:

• Encryption of sensitive data transmission
• Regular security assessments
• Access controls and authentication requirements
• Employee training on data protection

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

LINKS TO THIRD-PARTY WEBSITES

Our Service may link to other sites, which have separate privacy policies. We are not responsible for the practices of these external websites and encourage you to review their privacy policies before providing any information.

USER CONSENT AND DATA RIGHTS

By using our Service, you consent to the data practices in this Privacy Policy. You have several important rights regarding your data:

Your Rights

You have the right to:

• Access: Request details of the personal data we store about you
• Correct: Request corrections to any inaccuracies in your data
• Delete: Request data deletion, subject to our legal and regulatory obligations
• Object: Object to certain types of processing of your data
• Restrict: Request limitations on how we process your data
• Portability: Receive your data in a structured, machine-readable format

How to Exercise Your Rights

For access, corrections, deletion requests, or to exercise any of your data rights, contact us at support@therundown.ai. We will respond to your request within 30 days.

Withdrawing Consent

You may withdraw or refuse consent at any time. However, please note that this may affect your ability to access certain services or features.

CHILDREN'S PRIVACY

We do not knowingly collect data from children under 13. If we discover we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@therundown.ai.

INTERNATIONAL DATA TRANSFERS

We may transfer and process your information internationally, including in countries with different data protection standards. We take appropriate measures to ensure your data is protected, including:

• Using EU-approved Standard Contractual Clauses
• Conducting transfer impact assessments
• Working with service providers certified under frameworks like Privacy Shield

By using our Service, you consent to these international transfers.

CALIFORNIA RESIDENTS' RIGHTS

In accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

• Right to Know: You can request details about our data collection and sharing practices
• Right to Delete: Request deletion of personal data we've collected
• Right to Correct: Request correction of inaccurate personal information
• Right to Data Portability: Receive your data in a readily usable format
• Right to Opt-Out: Opt out of the sale or sharing of personal information
• Right to Limit Use: Limit the use of sensitive personal information
• Non-Discrimination: You have the right to equal service if you exercise your privacy rights

We do not sell personal information. To exercise your rights, contact support@therundown.ai. 

EUROPEAN UNION DATA PROTECTION

For EU and UK residents, we comply with the General Data Protection Regulation (GDPR) and UK GDPR:

• Lawful Basis for Processing: We process your data based on consent, contractual necessity, legal obligation, or legitimate interests
• Data Subject Rights: You have rights to access, rectify, erase, restrict processing, data portability, and object to processing
• Data Protection Officer: Contact our DPO at dpo@therundown.ai
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

We store all personal data with GDPR-compliant providers. Requests for data access or deletion are fulfilled within one month.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to enhance the functionality and performance of our website, analyze usage, and provide personalized experiences. These include:

• Essential Cookies: Necessary for site functionality, such as maintaining your session and remembering your login status
• Performance Cookies: Collect anonymous data on website usage to improve functionality
• Functional Cookies: Remember your preferences, like language settings or region
• Advertising Cookies: Track your online activities to deliver relevant advertisements

How to Manage Cookies

Most browsers allow you to manage or disable cookies through their settings. However, disabling cookies may impact the functionality of our Service.

REMARKETING SERVICES

We use remarketing services to re-engage users who have visited our website. Remarketing, also known as retargeting, allows us to serve ads to users as they browse other sites. This helps us provide relevant content and increase engagement.

You may opt out of these ads by adjusting your preferences on the platforms or using a third-party opt-out tool like the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

ADVERTISING AND THIRD-PARTY CONTENT

Our website may display third-party advertisements and contain links to external sites. These ads and links are not endorsements, and we do not guarantee the accuracy or quality of content or products offered by third parties.

EMAIL COMMUNICATIONS

By providing your email, you agree to receive communications related to our Service. These may include:

• Service announcements
• Educational content
• Product updates
• Marketing communications (where you've opted in)

You may unsubscribe at any time by clicking the unsubscribe link in our emails or updating your communication preferences in your account settings.

Additionally, we may use your email for audience targeting on social media platforms like Facebook and Google. Emails provided solely through order forms will be used only to fulfill the purpose of the transaction.

AI FEATURES AND DATA PROCESSING

We offer features powered by artificial intelligence ("AI Features") to enhance your experience. When you use these features:

• Data Collection: Our AI systems may process your inputs, queries, and uploaded content
• Usage: This data is used to generate responses, provide recommendations, and improve our AI models
• Retention: User inputs are retained for a maximum of 30 days for service improvement, after which they are permanently deleted or anonymized
• Opt-Out: You can opt out of having your data used for AI training by contacting support@therundown.ai

Our AI Features are designed with privacy in mind. We do not use sensitive personal information for AI training without explicit consent, and all data used for training is anonymized.

CHANGES TO THIS PRIVACY POLICY

We may periodically update this Privacy Policy to reflect changes to our practices. The date at the top of this policy indicates when it was last updated.

For significant changes, we will notify you via:

• Email to your registered address
• Prominent notice on our platform

We encourage you to review this policy periodically. Your continued use of the Service after changes to the Privacy Policy constitutes acceptance of the updated terms.

CONTACT INFORMATION

For questions, requests, or concerns regarding this Privacy Policy, or to exercise your privacy rights, please contact us at support@therundown.ai.

Mailing Address:
The Rundown AI, Inc.
333 Seymour Street
Vancouver, BC V6B 5A7
Canada

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